KPI led design is the big deal... because, the outcome of design could be highly
strategic or barely tactical or anything in between: it’s upon us to choose how we want to do
Choosing the right indicators is the starting point. Tracking and measuring those
indicators is a continuous activity... if we don’t choose indicators well, we could be spending time until
eternity, chasing something trivial.
KPI led design is designed around your leadership’s challenges. Through several
years of UX
Practice, we developed about 20 indicators that address your top level concerns.
As its name suggests, KPI led design is meant to deliver measurable business results, leading to better ROI justification.